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Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


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Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

Latest News

Coronavirus Information

If you have concerns that you may have been exposed to or become infected with the novel coronavirus you should phone NHS 111 and NOT attend the GP surgery or the hospital emergency department.

All travellers who develop relevant symptoms, however mild, within 14 days of returning from mainland China, should self-isolate at home immediately and call NHS 111.

All travellers from Wuhan and Hubei Province should self-isolate for 14 days, even if they do not have symptoms, due to the increased risk from that area.

The link below gives updated information from the World Health Organisation. 

Telephone Problems 

Apologies to our patients who are having difficulty in getting through to the Surgery.  We are receiving incoming calls spasmodically.  Please be assured the Surgery is open during our usual operational hours of 8am to 6:30pm.  This issue started on Monday 27 January.

This is  a nationwide problem which BT are aware of and are currently working to rectify.

Update 5/2/20 17:53 from our telephone provider

We’re pleased to report that the platform has been performing as expected since the patches were deployed last night and the fixes have worked as planned.

BT’s technical team will continue to monitor the platform closely over the coming days and do not expect to issue any further Service Alerts for this incident.

We are hopeful to have received a full fault report from BT by Thursday 13th February which we will make available to you.

Thanks again for your patience on this matter.

Patients on Long Term Opiod Pain Killers

We are working with Mid Essex CCG (Clinical Commissioning Group) to highlight patients who are taking long term opioid pain killers. Recent information has shown that long term use of opioid medication may be more detrimental for patient's health than originally thought.

Please  click this link for information and advice 

Practice Shut Down - Future Dates 

All practices in Mid-Essex will be closed from 12 noon on the dates below.  The closures are for staff training.  Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary.

We will keep our website updated so that you can check if we will be closing for training for the whole afternoon on these dates.

  • Wednesday 11  March 2020 - Surgery will be closed between 12 noon and 3pm
  • Wednesday 29 April 2020
  • Thursday 21 May 2020
  • Tuesday 30 June 2020
  • Wednesday 29 July 2020
  • Wednesday 30 September 2020
  • Thursday 29 October 2020
  • Tuesday 24 November 2020
  • Wednesday 16  December 2020
  • Wednesday 24 February  2021
  • Wednesday 31 March 2021

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
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