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Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

From 1 October 2019 Reception will be closed for face to face queries, registrations and appointment booking from 8am to 8:30 am as our team members are concentrating on answering calls from patients who require an appointment - please bring in your new patient registration forms and proof of identity/address after this time

New Patient Registration

The doctors welcome new patients who live within our practice area (see map below). We do not register patients who live outside of our practice area. 

Please read our welcome letter and adult registration pack

As it often takes some time for records to be forwarded from your former practice all newly registered patients, over the age of five years, will be asked to complete a health questionnaire.  The adult health questionnaire is included in the Adult Registration Pack and the child questionnaire included in the Child Registration Pack.  

Information on how we process your data is available on the home page of our website and in the surgery waiting room.  Please see the links below for information leaflets for children and adults.

Children's Privacy Information Leaflet

Adult's Privacy Information Leaflet

We request that you register as soon as you move to the area so we have adequate time to register you on our clinical system and request your previous records, before you require an appointment.

We also require you to complete a the consent forms which are included in the registration packs when registering so that your medical record is coded with your consent/dissent to share data and forms of communication.  Please note we require parental consent for all children under the age of 16. 

If you have medication that is prescribed monthly please make an appointment to see your usual GP before this is due to be issued as you will need to have a medication review.   

Registration forms are available at reception alternatively, you can print off and complete the registration form below, and bring to the practice with you to register.  

Please note the organ donor section of the registration form is no longer current and you will need to register at

Our patient booklet gives details of the services we offer, contact details and surgery opening times.  If you require a paper copy of the booklet please ask a reception team member.

If you have a disability or sensory loss and require your information to be available in a specific format please complete the Accessibility Standard Form which is included in the Adult Registration Pack or advise a team member.  

GMS1 Registration Form

Practice Booklet

You will also be required to provide two forms of identification.

  1. Photo ID - such as a photo driving licence or passport, and
  2. Proof of address - such as a recent utility bill (mobile phone bills not acceptable).

Without the required ID you will not be registered.

Please avoid the hours of 8am - 9:30am for new registrations as our reception team are particularly busy during this period.


Whilst registering with the surgery please register with SystmOnline.  This will enable you to book and cancel appointments with a GP, request repeat medication and view blood test results (GP approval required for access to detailed coded record).  Please also include your email address and sign to give consent for us to contact you via your email.  This method of communication enables us to contact you faster than posting a letter and it is much more cost effective.

Why not sign up for Electronic Prescriptions when registering?

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

 What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop;

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

 Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription
  • or you collect your medicines from the same place most of the time or use a prescription collection service now

It may not be if you:

  • don’t get prescriptions very often
  • pick up your medicines from different places

For full details please read the Information Sheet for EPS

Area Map

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