Noticeboard

Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.

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Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.

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For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc

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Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

Our List is Currently Closed to New Patients

On 9 March 2020 we temporarily closed our list to new patients.  We will update the website as soon as we are able to reopen our list.

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Reception is closed for face to face queries, registrations and appointment booking from 8am to 8:30 am as our team members are concentrating on answering calls from patients who require an appointment - please bring in your new patient registration forms and proof of identity/address after this time.

New Patient Registration

The doctors welcome new patients who live within our practice area (see map below). We do not register patients who live outside of our practice area. 

Please read our New patient welcome letter and adult registration pack

As it often takes some time for records to be forwarded from your former practice all newly registered patients, over the age of five years, will be asked to complete a health questionnaire.  The adult health questionnaire is included in the Adult Registration Pack and the child questionnaire included in the Child Registration Pack.  

Information on how we process your data is available in the Further Information section of this website - GDPR Privacy Notices - and in the surgery waiting room.  Please see the links below for information leaflets for children and adults.

Children's Privacy Information Leaflet

Adult's Privacy Information Leaflet

We request that you register as soon as you move to the area so we have adequate time to register you on our clinical system and request your previous records, before you require an appointment.

We also require you to complete the consent forms which are included in the registration packs when registering so that your medical record is coded with your consent/dissent to share data and forms of communication.  Please note we require parental consent for all children under the age of 16. 

Registration forms are available at reception alternatively, you can print off and complete the registration form below, and bring to the practice with you to register.  

Please note the organ donor section of the registration form is no longer current and you will need to register at www.organdonation.nhs.uk

Our Patient Booklet gives details of the services we offer, contact details and surgery opening times.  If you require a paper copy of the booklet please ask a reception team member.

If you have a disability or sensory loss and require your information to be available in a specific format please complete the Accessibility Standard Form which is included in the Adult Registration Pack or advise a team member.  

GMS1 Registration Form

You will also be required to provide two forms of identification.

  1. Photo ID - such as a photo driving licence or passport, and
  2. Proof of address - such as a recent utility bill (mobile phone bills not acceptable).

Without the required ID you will not be registered.

If you have medication that is prescribed monthly please make an appointment to see your new GP before this is due to be issued as you will need to have a medication review.   

SystmOnline

Whilst registering with the surgery please register with SystmOnline.  Information is included in the registration pack and is available in the Online Services tab on the right hand side of the website. 

Please include your email address and sign to give consent for us to contact you via your email.  This method of communication enables us to contact you faster than posting a letter and it is much more cost effective.

 Electronic Prescriptions

You can sign up for the Electronic Prescription Service (EPS) when you bring in your registration forms.  EPS is an NHS service which allows you to choose your prescriptions to be sent to the pharmacy you choose to get your medicines or appliances from.

 For full details please read the Information Sheet for EPS

Area Map

 
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