Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

LGBT and Non-Binary Information

Pride in Practice

This Practice works with LGBT Foundation's Pride in Practice to ensure we achieve excellence in LGBT healthcare and successfully meet the needs of our LGBT patients.

We are here to listen to suggestions and feedback from our LGBT patients on their experiences with us.  What are we doing well?  How can we continue to develop?  Please let us know.

We are proud to have you as our patient.

We have updated our forms to collect information on sexual orientation, gender identity (including Non Binary) and trans status. If you would like to update your details, please complete the Change of Details Form form and return it to reception or email to

Useful Contact Information

LGBT Foundation's contact details:

Phone:  0345 3 30 30 30


Outhouse East, based in Colchester, offers:

  • LGBTQ+ awareness sessions
  • Weekly Youth Group for 13 - 20 year olds
  • Monthly Trans Parents Support Group
  • Regular Social Groups
  • Affordable on-site counselling

Visit their website:

For more signposting information please Click Here

NHS Screening Programmes

Trans patients may not be invited to routine screenings and can miss out on important health checks.

Please ask a nurse to see if you’re due a screening and book an appointment to discuss how we can make your screening most comfortable for you.

For information on screening programmes for trans and non-binary people please click here

Gender Recognition Act 2004

The 2004 Gender Recognition Act (GRA) makes it a criminal offence to disclose an individual’s transgender history to a third party without their written consent if that individual holds a Gender Recognition Certificate (GRC). Patients do not need to show a GRC or birth certificate in order for the GRA 2004 to be in effect, so it is best practice to act as though every trans patient has one. This means always obtaining a trans patient’s written consent before sharing details about their social or medical transition, sometimes also called gender reassignment, with other services or individuals. This includes information such as whether a patient is currently taking hormones or whether they have had any genital surgery, as well as information about previous names or the gender they were given at birth. Consent should always be obtained before information relating to the patient being trans is shared in referrals and this information should only be shared where it is clinically relevant, e.g. it would be appropriate when referring a trans man for a pelvic ultrasound but not when referring him to ENT.

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