Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


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Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

Sharing your NHS Patient Data

GDPR update 19/7/21

General Practice Data for Planning and Research-GP


Following concerns raised about the proposed General Practice Data for Planning and Research extraction of  information from GP records, the Health Minister Jo Churchill has announced that this will be delayed until further conditions are met. 

Further information


Further information from NHS digital


You can still opt out from sharing your data outside of the practice for reasons other than your direct care by completing a type1 opt out form. 

To opt out from allowing your GP medical record to be shared outside the Practice for reasons other than your direct care, please complete a Type 1 opt out form click here to download form and email this to with “Type 1 Opt Out” in the subject line.  

You can opt out of allowing NHS digital to share your data by completing a national opt out form. (National data opt-out - NHS Digital) You can also make or change a choice for yourself by phoning the NHS Digital Contact Centre. The phone number is 0300 303 5678 – Monday to Friday, 9am to 5pm (excluding bank holidays).  Other ways to make a choice about sharing data from your health records - NHS (

Please also see this addition to our privacy notice General Practice Data for Planning and Research: GP Practice Privacy Notice - NHS Digital

and the NHS Digital Transparency Notice Transparency notice: how we use your personal data - NHS Digital


Information sharing in the NHS is subject to rigorous regulation and governance to ensure your full identifiable and personal medical data is kept confidential and only ever seen by carefully vetted doctors, nurses and administrative staff responsible for overseeing your care.

With the development of information technology the NHS will increasingly be sharing key information from your GP medical notes with Out of Hours GP Services, Hospital A&E Units, Community Hospitals, Community Nurses all of whom may at various times in your life be looking after you. Sharing information can improve both the quality and safety of care you receive and in some cases can be vital in making life-saving decisions about your treatment.

There are currently three different elements of “sharing NHS patient information”:

1   SCR = NHS Summary Care Record

The NHS Summary Care Record was introduced many years ago to help deliver better and safer healthcare. It contains basic information about:

    • Any allergies you may have

    • Unexpected reactions to medications

    • Any prescriptions you have recently received

The intention of the SCR is to help clinicians in Hospital A&E Departments and GP Out of Hours health services to give you safe, timely and effective treatment. Clinicians are only allowed to access your SCR record if they are authorised to do so and, even then, only if you give your express permission. You will be asked if healthcare staff can look at your Summary Care Record every time they need to, unless it is an emergency, for instance if you are unconscious. You can refuse if you think access is unnecessary.

Over time, health professionals treating you may add details about any health problems and summaries of your care. Every time further information is added to your record, you will be asked if you agree (explicit consent).

Patients under 16 years have an NHS Summary Care Record created for them so if you are the parent or guardian of a child then please either make this information available to them or decide and act on their behalf.

EDSM = Enhanced Data Sharing Model “SYSTMONE”

The database and software used to store your GP health record is called “SystmOne” it is a very secure national system used by over 2000 GP practices and 4800 NHS organisations including GP Out Of Hours services, children's services, community services and some hospitals. All the GP practices in our local area use this same confidential clinical computer system.

The system gives your GP the facility to share your record with other NHS health providers that use the same clinical computer system and are involved in your care. For example, the local Community Nurses who may look after you when you leave hospital, Community Physiotherapy and Community Diabetes Service.

Allowing your GP to share your record in the “SystmOne” database helps to deliver better and safer care for you. It is the policy of all local GP practices to automatically opt registered patients into “SystmOne” sharing unless they expressly decline. Those patients who choose to decline are able to determine if their data is “shared out” and/or “shared in”:

2   Sharing OUT controls whether information recorded at our GP practice can be shared with other NHS healthcare providers.

3   Sharing IN determines whether or not our GP practice can view information in your record that has been entered by other NHS services that are providing care for you or that may provide care for you in the future (that you have consented to share out).


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