Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

How do I chase a referral?

Once a referral has been made by the GP or ANP we are not advised when your appointment will be made.  This is the responsibility of the health care provider to whom you have been referred.

For referrals to hospital you should call CRS (Central Referral Service) on 0300 123 0771 who can advise you of the current status of your referral.

For ophthalmology (eyes), or to rearrange an appointment please call the Broomfield Appointments line 01245 513900

Radiology which includes MRI and CT scans as well as x-rays and some ultrasound scans please call Broomfield Hospital Radiology Department on 01245 514301

Community Ultrasounds are provided by Essex Ultrasound on 01268 947000

Endoscopy is provided by InHealth and their referral centre number is  0333 212 3187

Below you will find some useful information which will help you understand more clearly the process your referral goes through when it leaves the surgery.

In the first instance, your referral is forwarded to the Central Referral Service (CRS).  Please note your referral is not sent directly to Broomfield Hospital so please do not call them.

Once the team at the CRS have reiewed your referral to ensure it is forwarded to the most appropriate service, you will be sent paperwork inviting you to book your appointment through the “Choose and Book” referral system.  In most cases this will be Broomfield Hospital unless you discussed an alternative preferred hospital with your GP at your appointment.  You will be invited to book your appointment through the number given on your paperwork when it arrives but in order to do this you will need the password also sent to you in the paperwork – generally printed on the back page.  Please keep this safe, but if by any chance you mislay your password, you can call CRS on 0300 123 0771 between 2-6pm who will be able to assist.

Please do not call the surgery as we do not have access to this information. 

Please also CLICK HERE to see an information leaflet which details what you can expect when referred by your GP to a hospital specialist.

The link below gives additional information about what to expect when you are referred to a specialist.

Booking an appointment using the NHS e-Referral Service

If you have been referred to a hospital or clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure. The link below gives you access to the following:

  • check your appointment details
  • change your appointment
  • cancel your appointment
  • cancel your referral

Patients can call the national telephone appointment line on 0845 6088888.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website