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Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

Travel Vaccinations

global air travel

Arranging your vaccinations

We are only able to provide the NHS Vaccinations recommended for travel.


You will need to seek travel advice from another service, often available at pharmacies.


Please register for online services to view your vaccination history and take this with you to the Travel Service.


If you require any NHS vaccinations please provide the Practice with a list of these vaccinations and a completed risk assessment from your chosen travel service.  We will then book you into the next available appointment with a Practice Nurse.


If the next available appointment is not soon enough for your travel needs then you will need to pay for the injections at the Travel Service.


You might find visiting the NHS Choices website ( helpful.

Travelling last minute

Please be aware that sometimes we are unable to deal with complicated itineraries if booked at the last minute, due to availability of appointments. We may refer you to a recognised travel clinic:

Springfield Hospital:                  01245 234110
Shenfield Travel Clinic:              01245 200169

Bishops Stortford Travel Clinic:  01279 653694    



Further information about countries and vaccinations

There is further information about countries and vaccinations advised on the links below:



Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday.  To visit please click:- (this is a large document and may take a minute or two to view)

You may also wish to consider applying for a European Health Insurance Card (EHIC). The EHIC allows you to access state-provided healthcare in all European Economic Area countries and Switzerland at a reduced cost or sometimes free of charge. To apply, click here:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website